1. Information We Collect
We may collect the following types of personal and non-personal information:
- Personal Information: When you contact us, schedule a service, or request a quote, we may collect information such as your name, address, phone number, email address, and payment information.
- Non-Personal Information: We may also collect non-identifiable data such as browser type, IP address, referring URL, and usage patterns when you visit our website.
- Cookies: Our website may use cookies to enhance user experience and gather general data about your interactions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process service requests, provide quotes, manage billing, and deliver the services you have requested.
- To Communicate: To send updates, respond to inquiries, confirm appointments, and provide customer support.
- To Improve Our Services: To personalize user experience, improve our website, and enhance service offerings.
- For Legal Obligations: To comply with any legal requirements and protect our rights.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
- With Service Providers: We may share your information with trusted third-party vendors who assist us in delivering services, such as payment processors and scheduling platforms.
- Legal Requirements: If required by law or in response to legal processes, we may disclose your information to regulatory authorities.
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet or method of storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal data, subject to certain legal obligations.
- Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the communications.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external sites you visit.
7. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Please review this policy periodically to stay informed of any updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Longhorn Striping & Pressure Washing LLC